AI-created triggers cover events no built-in trigger offers, but they cost credits on every check.
Built-in triggers watch one app for one kind of event. Sometimes you need more: "tell me when a customer with an open support ticket also opens a new sales deal", or an app with no trigger at all. Create With AI triggers handle this.
You describe what to watch for, in plain words. The agent then:
- 1. connects and checks the services needed,
- 2. finds the exact tools each service offers,
- 3. writes a small program that polls (checks) those services for your condition,
- 4. tests it in an isolated sandbox and reports problems,
- 5. on its first run records a baseline (what already exists) without firing, so old items don't set it off,
- 6. after activation, checks on schedule and fires only for new matching items.
These triggers only read; they can detect conditions but never change your data. Any action happens afterwards, done by the agent.
Cost is the key difference from built-in triggers. Every check runs the trigger's code and uses credits, whether or not anything is found. Checks can run from every 5 minutes up to once a week. The agent shows an estimated polling cost before you activate. To save credits: check less often, keep the condition simple, and use a built-in trigger when one exists.
Guards: a limit on active custom triggers per agent, a circuit breaker that switches off a trigger that fires too many times in a short period, and polling pauses if credits run out.
Remember
- Describe a condition; the agent builds, tests and baselines a polling trigger
- Custom triggers only read; actions happen afterwards
- Each check costs credits even when nothing fires
Watch out for
- Setting a custom trigger to check every 5 minutes for something that changes once a day.