An agent can only read or change data in apps it has a connector for.
A connector gives agents access to one service, such as Gmail, Slack, Notion or Salesforce. It provides the tools for that service ("search emails", "send message", "update record") plus a connected account: your permission for Gumloop to act as you in that app.
You connect accounts on the Connectors page (or Settings > Connectors). Most services use OAuth: you click Connect, the service's own sign-in page opens and asks you to allow access. Gumloop never sees your password. A few services instead need an API key, a secret code from the service's settings that you paste in and keep private.
You can connect several accounts for one service (work and personal Gmail) and pick a default.
When you add a connector to an agent, you choose which account it uses:
- Use Personal Default: each person who runs the agent uses their own account. This is the default and the safest: nobody can act through your account.
- Use Specific Account: pin one of your accounts.
- Use Team Default: everyone uses a shared team account (team agents only).
Connections can stop working, for example after a password change. Use Refresh on the account to sign in again, or Revoke to remove access entirely.
Many connectors are built on MCP (a standard way for AI agents to plug into app tools), and you can add your own MCP servers too. Some company apps (Microsoft 365, Salesforce) first need an administrator to approve Gumloop.
Remember
- A connector = a service's tools + a connected account
- OAuth means signing in through the app; API keys are secrets you paste
- "Use Personal Default" makes each user act as themselves
Watch out for
- Pinning your own account on an agent many colleagues use, so everything they ask happens as you.